It only says what you have told it
Every reply is built from your own price list, policies and notes, then checked against them again before it reaches you. If the answer is not in there, it asks. No invented prices, ever.
ConversaX reads every Instagram DM, writes the reply from your own prices and policies, and sends it to your phone to approve. It never invents an answer, and it hands anything it should not be deciding straight to you.
The hard part of answering customers is not writing nicely. It is knowing what is true, what is being asked, and when to leave it to a person.
Every reply is built from your own price list, policies and notes, then checked against them again before it reaches you. If the answer is not in there, it asks. No invented prices, ever.
"How much is it?" three messages in still means the right thing. It works out what is actually being asked before it answers a word of it.
Anything medical, any complaint, and any question it cannot source goes to you personally. It would rather ask than guess, and it never pretends to be you.
Plenty of people send a voice note instead of typing, or a photo of a price they saw elsewhere. It listens, it reads, and it answers what was actually said.
When it does not know something it asks you on Telegram. Reply in a few rough words and it writes the message properly, sends it, and remembers for every customer after.
Every draft arrives on your phone with the customer’s message above it. Send, edit or skip. Let it answer on its own once you trust it, not before.
An enquiry arrives at ten past two. You are with a customer.
Three things, once. Stop and come back whenever you like.
No per-message charges, no setup fee, no tiers to work out.
Billed monthly. Cancel whenever you like.
We will get you set up and answering within a day.
Happy to walk you through it, or just answer a question.